Customer Sales Associate/Hotel and Restaurant Attendant
690 / month
August 21, 1991

About Candidate

• Strong work ethic and superior interpersonal, customer service and
communication skills.
• Excellent communicator, both written and oral.
• Team player; quickly and easily establish professional rapport with
• Results-oriented with ability to handle difficult customers and situations.
• Knowledgeable in Microsoft office applications.
• Friendly, courteous, and with a good sense of humor.
Excellent time management skills that allow for the multi-tasking of all



Hotel and Restuarant Management 2011
Batangas State University

Associate in Hotel and Restaurant Management

Basic Computer 2008
Batangas National High School

BAsic Computer Education

Basic korean language 2021
Robert Naluz Training Center

Basic Korean Language

Work & Experience

Marketing Sale Associate 01/04/2011 - 01/23/2013
Acabar (San miguel food corp./frabelle food corporation/jonsons and jhonsons

DUTIES AND RESPONSIBILITIES: • Present, promote and sell products/services using solid arguments to existing and prospective customers • Establish, develop, and maintain positive business and customer relationships • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback

Head waitress 01/08/2021 - 01/08/2022
Ailene Magadia Catering And Services

DUTIES AND RESPONSIBILITIES: • Train workers in food preparation, and in service, sanitation, and safety procedures. • Assign duties, responsibilities, and workstations to employees in accordance with work requirements. • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. • Record production, operational, and personnel data on specified forms. • Develop equipment maintenance schedules and arrange for repairs. • Provide excellent customer service to guests.

Coordinator 08/04/2018 - 10/23/2019
ESAD Manpower Company

DUTIES AND RESPONSIBILITIES: • Communicating with clients about services. • Delegating tasks to appropriate team members. • Managing deadlines and progress across the team to ensure the service is delivered on time. • Collecting and analyzing feedback from customers to gauge satisfaction and success.

Customer Service Associate 04/02/2014 - 04/03/2015
RSH Middle East LLC

DUTIES AND RESPONSIBILITIES: • Serves customers by helping them select products. • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. • Greets and receives customers in a welcoming manner. • Responds to customers’ questions. • Directs customers by escorting them to racks and counters. • Provides outstanding customer service. • Documents sales by creating or updating customer profile records. • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards. • Alerts management of potential security issues. • Assists with inventory, including receiving and stocking merchandise. • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest


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