angelbunquin

Customer Sales Associate/Hotel and Restaurant Attendant
$690 / month
August 21, 1991

About Candidate

• Strong work ethic and superior interpersonal, customer service and
communication skills.
• Excellent communicator, both written and oral.
• Team player; quickly and easily establish professional rapport with
coworkers.
• Results-oriented with ability to handle difficult customers and situations.
• Knowledgeable in Microsoft office applications.
• Friendly, courteous, and with a good sense of humor.
Excellent time management skills that allow for the multi-tasking of all
responsibilities.

Location

Education

H
Hotel and Restuarant Management 2011
Batangas State University

Associate in Hotel and Restaurant Management

B
Basic Computer 2008
Batangas National High School

BAsic Computer Education

B
Basic korean language 2021
Robert Naluz Training Center

Basic Korean Language

Work & Experience

M
Marketing Sale Associate January 4, 2011 - January 23, 2013
Acabar (San miguel food corp./frabelle food corporation/jonsons and jhonsons

DUTIES AND RESPONSIBILITIES: • Present, promote and sell products/services using solid arguments to existing and prospective customers • Establish, develop, and maintain positive business and customer relationships • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback

H
Head waitress January 8, 2021 - January 8, 2022
Ailene Magadia Catering And Services

DUTIES AND RESPONSIBILITIES: • Train workers in food preparation, and in service, sanitation, and safety procedures. • Assign duties, responsibilities, and workstations to employees in accordance with work requirements. • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. • Record production, operational, and personnel data on specified forms. • Develop equipment maintenance schedules and arrange for repairs. • Provide excellent customer service to guests.

C
Coordinator August 4, 2018 - October 23, 2019
ESAD Manpower Company

DUTIES AND RESPONSIBILITIES: • Communicating with clients about services. • Delegating tasks to appropriate team members. • Managing deadlines and progress across the team to ensure the service is delivered on time. • Collecting and analyzing feedback from customers to gauge satisfaction and success.

C
Customer Service Associate April 2, 2014 - April 3, 2015
RSH Middle East LLC

DUTIES AND RESPONSIBILITIES: • Serves customers by helping them select products. • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. • Greets and receives customers in a welcoming manner. • Responds to customers’ questions. • Directs customers by escorting them to racks and counters. • Provides outstanding customer service. • Documents sales by creating or updating customer profile records. • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards. • Alerts management of potential security issues. • Assists with inventory, including receiving and stocking merchandise. • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest

Portfolio

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